May 11, 2026
Listen to this podcast on how the agent-vendor relationship is changing, and how to keep pace and maximize benefits to carriers and policyholders.
Rising policyholder expectations, influenced by brands like Uber, Amazon, and Google, are pushing restoration contractors to meet a new standard. John Otero, regional...
Mar 4, 2026
Property restoration is gaining in complexity. Advancements in technology have led to an evolution in process but also customer expectations. Meanwhile, new building materials, a dynamic regulatory environment and the growing severity of CAT events, have made it difficult for property restorations teams to keep up.
In...
Feb 17, 2026
Fraud risk is changing rapidly as advances in AI are allowing fraudsters to step up their attacks, and transforming how insurers adapt to the new threats.
Fraud has evolved as AI becomes more widespread, as fraudsters adopt new AI-generated tactics. It’s created schemes that are both easier to implement and harder...