Jun 23, 2022

Digital transformation was already taking hold in the insurance industry, and it’s had some in the industry asking “What’s next?” According to Reid Holzworth, IVANS CEO, the correct answer may be “What’s now?”

We recently spoke with Holzworth to understand how the key to digital success may lie outside...

Jun 14, 2022

In recent years, customer expectations have evolved, with people expecting faster and more convenient experiences. This trend accelerated during the pandemic, partly driven by customers wanting to minimize unnecessary in-person interactions. As a result, customers became more comfortable with — and even prefer —...

Jun 14, 2022

The market is undergoing rapid changes — experiencing everything from rising inflation to increased costs of goods and supply chain issues. Many insureds reduced maintenance and repairs during the pandemic, and now getting these tasks completed is a challenge. Carriers need the ability to rate and underwrite based on...